See why orders get cancelled.
CancelLens Dashboard organizes recent Shopify order cancellations into clear reason categories, product reports, and exportable insights.
Cancellation reason dashboard
Track cancelled orders across the last 7, 30, and 60 days, see category-level changes, and spot products or SKUs that need operational review.
Native cancel reasons
Map Shopify native values into readable operational categories.
Rule-based categorization
Create merchant-defined keyword and tag rules for known patterns.
Unknown reason cleanup
Keep Other / unknown visible so reporting stays honest.
Product and SKU cancellation patterns
Review affected products, SKUs, vendors, cancellation value, fulfillment status, financial status, and trend direction without storing customer identity fields.
CSV exports and embedded workflow
Export filtered cancellation lists, category summaries, product reports, high-value cancellations, unknown reasons, and rule match audits from Shopify Admin.
Privacy-first data minimization
CancelLens Dashboard reads recent order cancellation fields needed for analytics. It does not request customer name, email, phone, billing address, or shipping address by default, and it does not modify orders.
Pricing
Billing is managed through Shopify. Live currency follows the Shopify Partner Dashboard pricing configuration.
Basic Monthly
5 / monthCancellation analytics, rules, trends, and CSV exports.
Basic Yearly
49 / yearAnnual access to the same embedded workflow.